Terms of Service

Last updated: December 2024

These Terms of Service ("Terms") govern your use of the services provided by nextwaystep B.V. ("we," "our," or "us") and your access to our wellness studio facilities and website. Please read these Terms carefully before using our services.

Acceptance of Terms

By accessing our facilities, using our services, or visiting our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services. Your continued use of nextwaystep services constitutes acceptance of any modifications to these terms.

Company Information

nextwaystep B.V. is a Dutch limited liability company registered in the Netherlands with registration number 91520467 and VAT number NL879451203B01. Our registered office is located at Molenweg 248, 5677 XW Eindhoven, Netherlands.

Services Description

nextwaystep provides wellness and fitness services including but not limited to:

  • Personal training sessions
  • Group fitness classes
  • Nutrition coaching and consultation
  • Wellness programs and workshops
  • Access to fitness facilities and equipment
  • Health and wellness assessments

Membership and Registration

To use our services, you must:

  • Be at least 18 years of age or have parental/guardian consent
  • Complete our registration process accurately and truthfully
  • Provide valid identification and contact information
  • Complete a health questionnaire and waiver
  • Pay applicable fees and charges
  • Agree to these Terms of Service

User Obligations and Conduct

When using nextwaystep services, you agree to:

  • Follow all facility rules and staff instructions
  • Respect other members and staff
  • Use equipment properly and safely
  • Maintain personal hygiene standards
  • Not engage in disruptive or inappropriate behavior
  • Report any injuries or incidents immediately
  • Keep your membership information current
  • Not share your membership access with others

Payment Terms

Payment terms for nextwaystep services:

  • Membership fees are due monthly in advance
  • Personal training sessions must be paid before or at the time of service
  • Late payment may result in service suspension
  • All fees are in Euros and include applicable VAT
  • Refunds are subject to our cancellation policy
  • Price changes will be communicated 30 days in advance

Cancellation and Refund Policy

Membership cancellations require 30 days written notice. Personal training sessions can be cancelled up to 24 hours in advance without penalty. Late cancellations or no-shows may be charged the full session fee. Membership fees are non-refundable except as required by law. We may suspend or terminate services for violation of these terms.

Health and Safety

You acknowledge that physical exercise involves inherent risks. You participate in all activities at your own risk and agree to consult with healthcare professionals before beginning any fitness program. nextwaystep staff are not medical professionals unless specifically qualified, and our services do not constitute medical advice. You must disclose any health conditions that may affect your ability to exercise safely.

Intellectual Property Rights

All content, materials, programs, and methods used by nextwaystep are protected by intellectual property laws. This includes our training programs, nutritional guidance, branded materials, website content, and proprietary methods. You may not reproduce, distribute, or commercially use any of our intellectual property without written permission. The nextwaystep name, logo, and branding are trademarks of nextwaystep B.V.

Privacy and Data Protection

Your privacy is important to us. We collect and process personal information in accordance with our Privacy Policy and applicable data protection laws, including GDPR. By using our services, you consent to the collection and use of your information as described in our Privacy Policy. We implement appropriate security measures to protect your personal data.

Limitation of Liability

To the fullest extent permitted by law, nextwaystep B.V. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability for any claims shall not exceed the amount you have paid for services in the 12 months preceding the claim. This limitation applies to all claims, whether based on contract, tort, or any other legal theory.

Indemnification

You agree to indemnify and hold harmless nextwaystep, its employees, trainers, and agents from any claims, damages, or expenses arising from your use of our services, violation of these terms, or infringement of any third-party rights. This includes reasonable attorney fees and court costs.

Force Majeure

nextwaystep shall not be liable for any failure to perform due to circumstances beyond our reasonable control, including but not limited to natural disasters, government regulations, pandemic restrictions, or other unforeseeable events. In such cases, we will make reasonable efforts to provide alternative services or appropriate compensation.

Termination of Services

We reserve the right to terminate or suspend your access to our services immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, our staff, or our business. Upon termination, your right to use our services ceases immediately, and we may delete your account and data.

Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website or notification to members. Your continued use of our services after changes constitutes acceptance of the modified terms. We recommend reviewing these Terms periodically for updates.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Netherlands. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the competent courts in Eindhoven, Netherlands. If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

Severability

If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be struck and the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced with a valid provision that most closely approximates the intent of the original provision.

Entire Agreement

These Terms, together with our Privacy Policy and any additional agreements you sign, constitute the entire agreement between you and nextwaystep regarding your use of our services. These Terms supersede all prior or contemporaneous communications and proposals between you and nextwaystep.

Contact Information

If you have questions about these Terms of Service, please contact us:

nextwaystep B.V.

Molenweg 248, 5677 XW Eindhoven, Netherlands

Email: legal@nextwaystep.world

Phone: +31 30 344 6060

General contact: contact@nextwaystep.world

Acknowledgment: By using nextwaystep services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.